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HP error codes and how to resolve them HP error codes are common when the printer is malfunctioning or not working. The printer displays a message on the printer or computer. Find common HP error codes to help you find the right problem to fix your printer with an error code. Clear HP error codes on your printer In most cases, a simple reset of the print cable will clear the HP error by following these simple steps: - Switch on the printer (if it is not already switched on). - Wait until the printer is in idle mode before continuing. - While the printer is on, unplug the power cord from the back of the printer. - Unplug the power cord from the wall outlet. - Wait at least 60 seconds. - Plug the power cord back into the wall outlet and plug the power cord back into the back of the printer. - Turn on the printer. - Wait until the printer is silent and see if the error clears. If the reset does not work, refer to the HP error codes below for problems and solutions. Also see your printer manual for more information. 02 - Heating This HP printer problem is often related to printer driver or cable issues. Turn the printer off and on again and this error message should disappear. If that does not work. Turn off the printer and unplug the power cord for 30 seconds, remove the cord from the printer, and then turn the printer back on. If this does not resolve the issue, there may be a hardware problem. 11 - No paper Easy to solve error code, printer paper tray is empty, open it and fill it with paper. If the paper tray is not empty, there may be a problem with the paper sensor or the tray. Make sure the printer is on a flat surface and wipe off any toner residue. If the error code continues to appear, check that the paper sensor or optical sensor is clean and undamaged. 12 – Open or without PE If the printer's toner cartridges are installed correctly, this may indicate that the cover is open or that the PS5 sensors or cooling fan are faulty. To resolve this error code, make sure the toner cartridges are installed and all covers are closed. If the error code continues to appear, there may be a hardware failure. 13 – Paper jam If you see this code, you have a paper jam. Newer models of HP printers will tell you where the paper jam is so you can follow the on-screen instructions to resolve the error code. If you have an older model HP printer you will have to find the fault yourself, a fault can occur in one of the four stages of printing: retrieval, merge, print and exit. Go through all printer access points to find and remove paper. Do not use hard or sharp tools to remove the paper as this may damage the printer. 14 – No EP color No toner is installed or the printer does not recognize the installed toner. Reinstalling the cartridge usually resolves this error code; if not, try restarting the printer with the toner removed, and then reinstall the printer when the printer is turned on again. 16 – Toner low One of the most common HP error codes, this code indicates that the toner cartridge is low or almost empty. Despite this, the toner may still contain some toner powder in the toner. Remove the toner and shake it gently to redistribute the remaining toner powder in the toner. When the toner cartridge is completely empty, it must be replaced. 20 - Memory overflow The current print job exceeds the printer's memory. This error code can be resolved by reducing the task size. This can be achieved in a number of ways. First, this can be solved by reducing the PSO of the post or disabling the rating option, alternatively, the image or document can be streamlined. Finally, you can always install additional memory if your printer allows it. 21 – Overpressure The print job exceeds the memory of the printer, this is a similar problem to error code 20, so it requires the same solution, reduce the job size or install more memory. #hpprinterinstallation #hpprinterinstallationrequest #123hpcom #123hpcomsetup #123hpcomsetupprintscan
HP error codes and how to resolve them HP error codes are common when the printer is malfunctioning or not working. The printer displays a message on the printer or computer. Find common HP error codes to help you find the right problem to fix your printer with an error code. Clear HP error codes on your printer In most cases, a simple reset of the print cable will clear the HP error by following these simple steps: - Switch on the printer (if it is not already switched on). - Wait until the printer is in idle mode before continuing. - While the printer is on, unplug the power cord from the back of the printer. - Unplug the power cord from the wall outlet. - Wait at least 60 seconds. - Plug the power cord back into the wall outlet and plug the power cord back into the back of the printer. - Turn on the printer. - Wait until the printer is silent and see if the error clears. If the reset does not work, refer to the HP error codes below for problems and solutions. Also see your printer manual for more information. 02 - Heating This HP printer problem is often related to printer driver or cable issues. Turn the printer off and on again and this error message should disappear. If that does not work. Turn off the printer and unplug the power cord for 30 seconds, remove the cord from the printer, and then turn the printer back on. If this does not resolve the issue, there may be a hardware problem. 11 - No paper Easy to solve error code, printer paper tray is empty, open it and fill it with paper. If the paper tray is not empty, there may be a problem with the paper sensor or the tray. Make sure the printer is on a flat surface and wipe off any toner residue. If the error code continues to appear, check that the paper sensor or optical sensor is clean and undamaged. 12 – Open or without PE If the printer's toner cartridges are installed correctly, this may indicate that the cover is open or that the PS5 sensors or cooling fan are faulty. To resolve this error code, make sure the toner cartridges are installed and all covers are closed. If the error code continues to appear, there may be a hardware failure. 13 – Paper jam If you see this code, you have a paper jam. Newer models of HP printers will tell you where the paper jam is so you can follow the on-screen instructions to resolve the error code. If you have an older model HP printer you will have to find the fault yourself, a fault can occur in one of the four stages of printing: retrieval, merge, print and exit. Go through all printer access points to find and remove paper. Do not use hard or sharp tools to remove the paper as this may damage the printer. 14 – No EP color No toner is installed or the printer does not recognize the installed toner. Reinstalling the cartridge usually resolves this error code; if not, try restarting the printer with the toner removed, and then reinstall the printer when the printer is turned on again. 16 – Toner low One of the most common HP error codes, this code indicates that the toner cartridge is low or almost empty. Despite this, the toner may still contain some toner powder in the toner. Remove the toner and shake it gently to redistribute the remaining toner powder in the toner. When the toner cartridge is completely empty, it must be replaced. 20 - Memory overflow The current print job exceeds the printer's memory. This error code can be resolved by reducing the task size. This can be achieved in a number of ways. First, this can be solved by reducing the PSO of the post or disabling the rating option, alternatively, the image or document can be streamlined. Finally, you can always install additional memory if your printer allows it. 21 – Overpressure The print job exceeds the memory of the printer, this is a similar problem to error code 20, so it requires the same solution, reduce the job size or install more memory. #hpprinterinstallation #hpprinterinstallationrequest #123hpcom #123hpcomsetup #123hpcomsetupprintscan